5 step process for making things in a better way

This video is an extract for product managers, service designers and others people who make hardware, software or both. It might be good general life advice too!

1. Make your requirements less dumb

• Your requirements are definitely dumb.
• Its particularly dangerous if a smart person gave them to you as you might not question them enough.

2. Delete the part or process

• If you're not adding back then you're not deleting enough.
• Don't add requirements just in case, don't hedge your bets.

3. Simplify/Optimise

• Don't optimise if it shouldn't exist.

4. Accelerate cycle times

• But don't go faster if you haven't worked on the other 3 things first...
• If you're digging your grave don't dig your grave faster.

5. Automate

• Don't reverse these 5 steps.